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Contact Us


Javatees.com...Parent Company: Lasting Impressions, Inc.
                   7406 43rd Ave. NE, Marysville, WA 98270 
                   1-800-353-1255   360-659-1255 FAX 360-658-0875
             
       javamail@javatees.com



 
Custom Work

Custom Logo Design Package
$169.95
We will create a custom logo for your business, suitable for using in signage, business cards and fliers, screen printing and embroidery.

This package includes:
3 Custom Logo Design Concepts 
Up to 3 revisions
Final Logos emailed in 3 file formats
   300 dpi Print Optimized .JPEG file
   .GIF file Web Optimized
   EPS file Optimized for Professional Printing Services
   Optional: CD with all of your files mailed to you for $19.95
You'll receive your design concepts within 5 business days.



View More Examples
 


Classic Lettering Package
$19.95
Don't need a logo, just some lettering? Choose from our list of classic fonts.
Select up to 3 different fonts from our font gallery to preview.
Your final choice will be emailed to you in 3 file formats: .JPG, .GIF, .EPS.


Re-Creation of your exsisting Logo
Starting at $50.00
We can easily use your exsisting logo on any of our products. If you can provide us with Vector Artwork (created for spot color printing) we can wave any art charges. If you provide us with .jpeg, or .tiff, or any other file that is not in a vector format, we will recreate it into a vector file suitable to use for any spot color printing. Simply email us your logo, and we will get back to you with a quote.
 
Questions 1. Once I've submitted my order, how long will it be before I can see a proof of my design?
2. I would like something other than the designs I see on your web site. Can you give me a quote on that?
3. What size will my design be?
4. Can I add to, change or cancel my order in any way after I submit it?
5. Can I place an order using a purchase order?
6. Do you accept personal checks as payment?
7. I don't see the ink color I would like. Do you have others?
8. What if my shirts don't fit the way I expected them to?
9. What if the design on my shirt is not what I was expecting?
10.How much time will it take to get my order?
11.I don't see my question addressed here, how can I contact you?
12.How does screen printing work?
13.Is the printing you do printed directly on the garments, or will it peel off?
14.How will my order be shipped?
15.Do you accept RUSH orders?

1.After verifying your order and receiving payment, you should see a proof of your design in your email within 48 business hours. Please make sure you are checking your email daily, as the faster you give your approval to go ahead, the sooner we can begin production.

2.Yes, we can design a new logo for you. Please refer to our Custom Work area. If you already have a logo that you would like us to print on garments, please email us your logo along with the style of garment(s) you would like, and all your specifics. We will get back to you with a quote within 24 business hours.

3.Generally, we will fit the design, full front and size it by the style of shirt you have chosen. Ladies t-shirts typically have a smaller print area and look best at around 8"-10" wide. Unisex style shirt designs are usually around 11" wide. You may only have one size design per order. We will give you the dimensions we suggest when you receive art approval. Of course, if you have a specific size in mind, we will do that if at all possible.

4.Yes, you have 24 hours after payment to make any changes to your order. Changes will be accepted in writing only, via fax or email. Please be sure to reference your business name (or the name being printed on your garments) when changing your order. We will contact you if clarification is needed. Be aware that any changes could slow down our production schedule and your order may take several more days to produce and ship. No changes will be accepted by phone. If a cancellation is necessary, all costs associated with work performed to date of cancellation will be invoiced. All cancellations must be in writing and acknowledged by Java Tees.

5.Yes, we accept purchase orders from legitimate organizations. Purchase orders must be submitted via US Mail or FAX. You must have an authorized signature on the order, and include the authorized persons phone number for verification. The production process will be begin after verification of the purchase order. All initial orders must be paid for via credit card or check (upon approval). Purchase orders may be used for any subsequent order.

6.Yes, we accept personal checks as payment, but please allow 1-2 weeks to our production to allow check clearance. Please mail checks to Java Tees, 7406 43rd Ave. NE, Marysville, WA 98270. Be sure and send a copy of your order along with your check.

7.Yes, we do have other inks available. If you require a Pantone color match, we will be happy to mix it for $25.00 per color.

8.We have made every effort to utilize brands that are common in the marketplace today. Please order the size you would generally wear. Ladies sizes are cut much smaller than unisex sizes, and a size chart is usually provided with the details. 100% cotton will usually shrink slightly (approx. 5%), depending on how it is washed and dried. 50/50 poly/cotton blends will usually have minimal shrinkage. Decorated products are not returnable.

9.We have made every effort to make sure your design is exactly what you asked for. Before printing each order, we will email a digital proof of your design for your approval. It is your responsibility at that time, to check for correct spelling, ink colors, and correct design.

10.Our turnaround time is usually 10 business days after art approval. Shipping time is additional. Please refer to our shipping chart to estimate ship times. If you need your items faster, please let us know, we may be able to accommodate you.

11.Feel free to contact us via FAX, email, or phone. Our office hours are 9-5 Monday through Friday Pacific Standard Time.

12.The screen printing process requires a screen to be created for each color. Java Tees designs require only 1 screen because only 1 color will be used for the offered designs. Your ink color is then pressed through the screen using a squeegee onto your garment to create the exact likeness of your design. Your garments will then go through a 350 degree dryer and come out within seconds, with your design permanently "baked" on!

13.The process you are thinking of is Heat Press Transfers. We print your design directly on your garments, using a heat activated ink, which will stand up wash after wash after wash!

14.Most orders are shipped via UPS Ground. Please let us know if you need faster shipping. We will give you an exact shipping cost after we receive your order.

15.Yes, we can sometimes accommodate RUSH orders. Please call when needing this option.


If you are looking to keep your costs down, here are some tips...

Quantity matters - the more you order, the more you save. This applies to t-shirts, mugs and promotional products.

Some styles of T-shirts are less costly than others.


Our product pricing includes a 1 color, 1 sided print.

If your would like the option of additional colors or sides, please contact us directly for a price quote. We would be more than happy to accomidate your requests.

We realize that for some of you, ordering custom products online may be a new concept. You can rest easy when ordering from JavaTees. You will be emailed each customized design you order for your approval prior to any production being started. Customized goods are generally not accompanied by guarantees, but JavaTees is changing that:

We deliver high-quality products that look just like what you see on our site - and we do so with a full money back guarantee. If the custom products you receive differ materially from what you ordered on JavaTees.com, or if the goods are otherwise flawed, then you may return the custom goods for a full refund, within 15 days of receiving your custom order.

All we ask is that you notify JavaTees before returning any goods to ensure that your return is handled quickly and accurately.



JavaTees accepts the following payment methods:

Credit or Debit Card - Payments are securely transmitted using Secure Socket Layer (SSL) technology.

Check - You may check out directly on the website by using the mail-in order option. We will begin processing your order approximately 7 days after receipt. Mail checks to 7406 43rd Ave. NE, Marysville, WA 98270. Include a copy of your order.


Purchase Order - JavaTees offers payment via PO as a convenience exclusively for qualified institutions, such as universities, government entities, and large corporations with established PO systems. You may checkout directly on the web site using the fax-in order option but JavaTees must receive your PO via fax at 360.658.0875 before we can begin processing your order.

If you have any questions, please contact us at 800.353.1255 or javamail@javatees.com.



JavaTees has been in the screen printing, embroidery, and promotional product business since 1982! We have literally thousands of satisfied customers and take pride in our quick turn around time, quality workmanship and great customer service. Our goal is to keep you coming back to us when you need customized clothing and products, and we love it when you tell your friends about us. That keeps us all on our toes here...making sure you are happy.
We are located in the beautiful Pacific Northwest...the "Coffee Corner" of the Universe, where there is an Espresso business on every corner, LITERALLY! Fortunately for us they are close by, as we make daily coffee runs to feed our addiction!

 
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